Help With Bad Behavior at Your Minneapolis Saint Paul Workplace

Mission

Engaging the workforce in creating and sustaining healthy workplace cultures

Healthy behavior is the driver behind innovation, open communication, respect, and performance.  How we treat each other at work is measurable and that measure is directly linked to customer experience and satisfaction. The PivotPoint 5-Stage Process is all about engaging the brainpower of every employee, from senior leadership to frontline. Human capital drives it all.

PivotPoint has a safe proven 5-Stage Healthy Workplace Process that engages all staff in modeling healthy, respectful behavior and eliminating bad behavior in the workplace. What is harmful behavior? Workplace bullying, abuse, incivility, disruptive behavior, verbal abuse, harassment, intimidation, psychological violence, horizontal violence, and abuse, abuse of power...to name some of what it is called.

For twenty years PivotPoint has been consulting with large and small healthcare providers, universities, unions, government divisions, and businesses. Our work has been reported in every major newspaper in the United States, in professional journals, and in a multitude of other publications. An article in the Journal of American Medical Association referred to us as "the state-of-the-art."

Over 71,000 employees have participated in a survey that measures perceptions of behavior in the workplace.  Ninety-five percent report experiencing or witnessing abusive behavior at work. Ninety-five to 100% want their workplace involved in increasing healthy behavior and stopping bad behavior at work. Behavior is measurable. When healthy behavior is increased and harmful behavior decreased, there is a measurable reduction in turnover, absenteeism, and healthcare problems. At the same time, there is an increase in job satisfaction, patient/customer satisfaction, market value, and market share.